University at Buffalo The State University of New York

Student Response Center/Capen Hall

The Student Response Center (SRC) is an in-person, one-stop-shop that provides combined services for the areas of financial aid, registrar and student accounts.

We are dedicated to delivering the highest level of service, while providing the most comprehensive answers to questions from our students, families, and the university community. We strive to provide these services in union with the goals and mission of the university.

Initiatives

Providing service excellence for the population we serve by:

  • Using data to make informed decisions for communication and service improvements
  • Conducting customer service satisfaction surveys to identify needs for improvement in services
  • Assisting other areas of enrollment management with various tasks enabling us to expedite and enhance services we provide to our students

In-Person Assistance

Last updated: June 16, 2017 10:51 am EST